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Important Update: Infrastructure Improvements & Service Resilience 26. Jan 2026, 13:13 Uhr CET

13 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Financials
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit 12 Tagen!

Service Issue 10. Jan 2026, 19:35 Uhr–14. Jan 2026, 12:55 Uhr CET

3 Betroffene Dienstleistungen:

Web Apps / Citybreak Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online

Service Issue - Degraded Performance 13. Jan 2026, 09:57 Uhr–14. Jan 2026, 12:54 Uhr CET

14 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Galaxy API

VISIT - Emergency Maintenance - Today 5pm CET 13. Jan 2026, 16:14 Uhr CET

14 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit 3 Tagen!

Service Issue - Citybreak - BookVisit 9. Jan 2026, 09:14–17:21 Uhr CET

13 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit etwa einem Monat!

Cloudflare incident 5. Dec 2025, 10:03 Uhr CET

16 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
iTicket / iTicket
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Financials
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit 16 Tagen!

Service Issue - Visit Group 18. Nov 2025, 12:39–21:05 Uhr CET

12 Betroffene Dienstleistungen:

iTicket / iTicket
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Financials
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit 11 Tagen!

*Update* Scheduled Maintenance November 6 – Firewall Upgrade and Brief Network Downtime 6. Nov 2025, 23:59 Uhr– 7. Nov 2025, 00:30 Uhr CET

15 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Financials
Citybreak Enterprise / Citybreak Galaxy API

Scheduled Maintenance November 6 – Firewall Upgrade and Brief Network Downtime 29. Oct 2025, 15:31 Uhr– 6. Nov 2025, 09:25 Uhr CET

14 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Financials
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit einem Tag!

Friendly reminder of scheduled Maintenance 6th of November – Firewall Upgrade and Brief Network Downtime 5. Nov 2025, 09:24 Uhr CET

15 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
BookVisit / ota.bookvisit.com
BookVisit / export.bookvisit.com
Connectivity platform / External integrations
Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)
Citybreak Enterprise / Citybreak Information System (CBIS)
Citybreak Enterprise / CBIS REST API
Citybreak Enterprise / Citybreak Financials
Citybreak Enterprise / Citybreak Galaxy API

Keine Probleme seit 5 Tagen!

Service Issue 22. Oct 2025, 09:30 Uhr–30. Oct 2025, 11:03 Uhr CET

5 Betroffene Dienstleistungen:

BookVisit / admin.bookvisit.com
BookVisit / online.bookvisit.com
Web Apps / Stays
Citybreak Enterprise / Citybreak Admin (admin.citybreak.com)
Citybreak Enterprise / CBIS REST API

Keine Probleme seit 2 Monaten!

Service Issue 18. Aug 2025, 14:43 Uhr–19. Aug 2025, 09:23 Uhr CEST

3 Betroffene Dienstleistungen:

Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays

Keine Probleme seit etwa einem Monat!

Incident report 14. Jul 2025, 08:57 Uhr CEST

2 Betroffene Dienstleistungen:

Web Apps / Stays
Citybreak Enterprise / Citybreak Online

Keine Probleme seit 4 Monaten!

Service Issue 11. Mar 2025, 13:55–14:31 Uhr CET

3 Betroffene Dienstleistungen:

Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays

Keine Probleme seit 19 Tagen!

Service Issue 19. Feb 2025, 16:02–18:59 Uhr CET

3 Betroffene Dienstleistungen:

Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays

Keine Probleme seit 6 Tagen!

Service Issue 13. Feb 2025, 12:03–15:33 Uhr CET

3 Betroffene Dienstleistungen:

Web Apps / Citybreak Web
Web Apps / BookVisit Web
Web Apps / Stays

Visit Group | Kungsgatan 34-36 | 411 19 Göteborg | Sweden | +46 (0)31 38 06 000
www.visitgroup.com