Service Issue: Degraded Performance

Monitoring

Dear Customer,

We are actively monitoring all services affected by our degraded performance to ensure stability is maintained and that everything continues to move in the right direction.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Problem Identified

Dear Customer,

We wanted to provide you with an update regarding the ongoing performance issues affecting Citybreak Web, Sales Agent, Citybreak Online & Stays.

We can report that the situation is improving, and our team is working actively to fully resolve the issue.

We appreciate your patience and understanding as we work to restore full service as quickly as possible.

For the latest updates, please continue to monitor: status.visitgroup.com

You will receive another email once the issue has been fully resolved.

We sincerely apologize for any inconvenience this may cause.

Sincerely,
Visit Group

Investigating

Dear Customer,

We are still experiencing degrading performance with Citybreak Web, Sales Agent, Citybreak Online & Stays

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Investigating

Dear Customer,

We are currently experiencing degraded performance with Citybreak Web, Sales Agent, Citybreak Online & Stays

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Affects 4 Services:

Visit Group |  Kungsgatan 34-36 |  411 19 Göteborg |  Sweden |  +46 (0)31 38 06 000
www.visitgroup.com