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Service Issue: Degraded Performance
Monitoring

Dear Customer,

We are actively monitoring all services affected by our degraded performance to ensure stability is maintained and that everything continues to move in the right direction.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

More Information
Affects 4 Services:

BookVisit

Operational
admin.bookvisit.com
online.bookvisit.com
ota.bookvisit.com
export.bookvisit.com

iTicket

Operational
iTicket

Connectivity platform

Operational
External integrations

Web Apps

Operational
Citybreak Web
Service Issue: Degraded Performance
BookVisit Web
Stays
Service Issue: Degraded Performance

Citybreak Enterprise

Operational
Citybreak Online
Service Issue: Degraded Performance
Citybreak Admin (admin.citybreak.com)
Citybreak Sales Agent (agent.citybreak.com)
Service Issue: Degraded Performance
Citybreak Information System (CBIS)
CBIS REST API
Citybreak Financials
Citybreak Galaxy API

Metrics

Past Week
  1. Past Day
  2. Past Week
  3. Past Month
  1. admin.bookvisit.com Response Time (ms)
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  2. online.bookvisit.com Response Time (ms)
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  3. export.bookvisit.com Response Time (ms)
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Recent History

99.961% Uptime
No events for 7 days!
Incident report 2026-07-10
3 Affected Services:
No events for 3 days!
Service Issue - BookVisit and Citybreak
2 Affected Services:
No events for 7 days!
Service issues with Citybreak - Problem identified
2 Affected Services:
No events for 2 days!
Service Issue - Citybreak online booking
3 Affected Services:
View more