Service Issue

Resolved Feb 12, 2024 1:30 PM CET

Dear Customer,

The service issue regarding affected services has been resolved and the system should be fully operational.

We will keep monitoring this and we apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Investigating Feb 12, 2024 12:30 PM CET

Dear customer,
We have identified that Citybreak online widgets are also affected.
Our platforms are operational but expect possible degraded performance. Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.
Sincerely,
Visit Group

Problem Identified Feb 12, 2024 11:42 AM CET

Dear Customer,

We have identified the root cause and are working on solving the issue. Our platforms are operational but expect possible degraded performance.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Investigating Feb 12, 2024 10:44 AM CET

Dear Customer,

We are currently experiencing technical difficulties with affected services

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group