Service Issue

Løst jun 27, 2022 10:27 CEST

Dear Customer,

The service issue affecting Citybreak booking confirmations and related documents has been resolved and the system should be fully operational.

All backlogged e-mails should now have been processed and sent.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Problem identifisert jun 27, 2022 10:06 CEST

Dear Customer,

We have identified the root cause and are working on solving the issue.

Sincerely,
Visit Group

Undersøker jun 27, 2022 9:45 CEST

Dear Customer,

We are currently experiencing technical difficulties with Citybreak booking confirmations and related documents.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group