Service Issue

解決済み 2026年08月03日 13:19 CEST

Dear Customer,

The service issue affecting our systems has been resolved and the system should be fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

監視中 2026年08月03日 11:56 CEST

Dear Customer,

The degraded difficulties affecting our systems have been resolved. We are currently monitoring the system to ensure all services remain fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

原因確定 2026年08月03日 11:24 CEST

Dear Customer,

We have identified the root cause and the systems are recovering.

Sincerely,
Visit Group

検証中 2026年08月03日 10:39 CEST

Dear Customer,

We are currently experiencing degraded service in Sales Agent, Stays, Citybreak Web & Online

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group