Service Issue

Resolved Oct 11, 2022 2:46 PM CEST

Dear Customer,

The service issue affecting Citybreak Sales Agent and Citybreak Galaxy API has been resolved and the system should be fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Monitoring Oct 11, 2022 8:59 AM CEST

Dear Customer,

The technical difficulties we have been experiencing in Citybreak Sales Agent and Galaxy API has been resolved.
We will keep monitoring to verify the issues wont occur again.

We apologize for any inconvenience this may cause you.

Sincerely,
Visit Group

Investigating Oct 11, 2022 7:31 AM CEST

Dear Customer,

We are currently experiencing technical difficulties with Citybreak Sales Agent and Galaxy API.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group