Service Issue

Resolvido Jul 25, 2022 3:15 PM CEST

Dear Customer,

The service issue affecting Citybreak Sales Agent and Citybreak Online has been resolved and the system should be fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Monitorando Jul 23, 2022 4:28 PM CEST

Dear Customer,

The service issue affecting Citybreak Online and Citybreak Sales Agent has been resolved and the system should be fully operational.

We are still monitoring the affected services for any anomalies.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Problema Identificado Jul 23, 2022 3:13 PM CEST

Dear Customer,

We have identified the root cause and are working on solving the issue.

Sincerely,
Visit Group

Investigando Jul 23, 2022 2:53 PM CEST

Dear Customer,

We are currently experiencing technical difficulties with Citybreak Online and Citybreak Sales Agent.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group