Service Issue

Resolved

Dear Customer,

The service issue for Affected services has been resolved since 27th of May, and the systems should be fully operational.

We apologize for the inconvenience this may have caused you.

Affects 3 Services:
iTicket / iTicket
Citybreak Enterprise / Citybreak Online
Citybreak Enterprise / Citybreak Sales Agent (agent.citybreak.com)

Sincerely,
Visit Group

Monitoring

Dear Customer,

The service issue affecting **** has been resolved and the system should be fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Investigating

Dear Customer,

We are still experiencing technical issues with **.
This affects iTicket products.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Investigating

Dear Customer,

We are currently experiencing technical difficulties with Affected Services: causing degraded service.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

3 Affected Services:

Visit Group |  Kungsgatan 34-36 |  411 19 Göteborg |  Sweden |  +46 (0)31 38 06 000
www.visitgroup.com