Service Issue

Løst

Dear Customer,

The service issue affecting our Citybreak and BookVisit services has been resolved and the system should be fully operational. More information and incident report will follow.

We truly apologize for the inconvenience this may have caused you.

Sincerely,
VISIT

Overvågning

Dear Customer,

The technical difficulties affecting our Citybreak and BookVisit have been resolved. We are currently monitoring the system to ensure all services remain fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
VISIT

Problemer identificeret

Dear Customer,

We are currently experiencing a service disruption, which we have identified as being related to the outage that occurred yesterday. We have made good progress in addressing the underlying issue and are continuing our work to stabilise the environment.

Our teams are fully focused on the resolution, and we are hopeful to be able to share positive news shortly. We sincerely apologise for the inconvenience this may cause and appreciate your patience.

Please refer to status.visitgroup.com for ongoing updates. You will receive a new email once the issue has been fully resolved.

Best regards
VISIT

Problemer identificeret

Dear Customer,

We are still experiencing technical issues.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.
We have identified the root cause and are working on solving the issue.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Problemer identificeret

Dear Customer,

We are still experiencing technical issues.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.
We have identified the root cause and are working on solving the issue.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Problemer identificeret

Dear Customer,

We have identified the root cause and are working hard on solving the issue. As of now we are unable to provide an ETA.

Sincerely,
Visit Group

Undersøgelse

Dear Customer,

We are currently experiencing technical difficulties with our Citybreak and BookVisit services.

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Overvågning

Dear Customer,

The technical difficulties affecting our services earlier this afternoon have been resolved. We are currently monitoring the system to ensure all services remain fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Visit Group

Opdateret

Dear Customer,

Most affected services have now started to become operational again.

We are monitoring this development closely and working hard with our hosting partners on full resolution to this issue.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Problemer identificeret

Dear Customer,

We are still experiencing technical issues with our services. Our hosting partners are working on a solution with our engineers

We apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

Undersøgelse

Dear Customer,

We are currently experiencing technical difficulties with our services, resulting in reduced performance.
We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Sincerely,
Visit Group

7 berørte tjenester:

Visit Group |  Kungsgatan 34-36 |  411 19 Göteborg |  Sweden |  +46 (0)31 38 06 000
www.visitgroup.com