admin.bookvisit.com

BookVisit channel manager - degraded performance

Resolved

Status update. This update is from special monitoring to completely resolved.

Monitoring

Dear BookVisit customer,

The service issue affecting external channels queueing has been resolved and the system should be fully operational.

We apologize for the inconvenience this may have caused you.

Sincerely,
Team BookVisit

Investigating

Dear BookVisit-customer,

During the night between September 26th and 27th as well as the night between September 27th and 28th we have been experiencing issues with our queuing system towards external channels.

This has meant incorrect updates on closed for arrival and also slower updates in general. We have now found the root cause and we predict all channels to be back with correct updates and full performance again within around 3 hours.

Please be advised to keep an extra eye on reservations from external channels during these past couple of days. We apologize for the inconvenience this causes you!

Sincerely,
Team BookVisit

Visit Group |  Kungsgatan 34-36 |  411 19 Göteborg |  Sweden |  +46 (0)31 38 06 000
www.visitgroup.com