Service issues

Résolu

Dear Customer,

The service issue affecting bookings in iTicket POS is resolved, and we are monitoring payment services through external bank acquirers to ensure operations on our platforms.

We apologize for the inconvenience this may have caused you.

Best regards,
Visit Group

En voie de résolution

Dear Customer,

We are currently investigating payment related problems in iTicket POS and Citybreak online. We are in contact with external bank acquirers as this might be a PSP related problem affecting bookings through our systems.

  • iTicket / iTicket

  • Citybreak Enterprise / Citybreak Online

We are working to solve this immediately, and apologize for any inconvenience this may cause you.

Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Best regards,
Visit Group

2 services concernés:

Visit Group |  Kungsgatan 34-36 |  411 19 Göteborg |  Sweden |  +46 (0)31 38 06 000
www.visitgroup.com