The service issue has been resolved and the system should be fully operational.
We apologize for the inconvenience this may have caused you.
Best regards,
The BookVisit Team
Dear BookVisit Customer,
The issue has finally been resolved. A full incident report will be published as soon as possible. We sincerely apologise for the inconvenience this has caused you.
Best regards,
The BookVisit Team
Our hosting partner is now contacted because we have identified that a hardware component is causing our problems. It needs to be replaced physically. We will keep you informed directly when we have any new info or the system is up running again. An appology for all the inconvenience this has caused you and your business. A full incident report will be put in place as soon as possible.
Best regards,
The BookVisit Team
There are still some issues finalizing bookings in the BookVisit booking engine. We keep working on getting everything back to work 100% again.
Best regards,
The BookVisit Team
Dear BookVisit customer,
The BookVisit online booking engine is now operational. We continue to have some issues with the BookVisit admin which we are working to solve.
Best regards,
The BookVisit Team
Dear customer,
Due to this the hardware issues earlier this week our Redis-servers have been affected. This has caused all BookVisit services to now go down. We have located the exact issue and are now working to get them back online.
Best regards,
The BookVisit Team
Dear customer,
We are unfortunately experiencing issues with one of our cache-servers. This means some searches in the BookVisit booking engine fails. We are working hard on a solution to the issue.
Best regards,
The BookVisit Team
Visit Group | Kungsgatan 34-36 | 411 19 Göteborg | Sweden | +46 (0)31 38 06 000
www.visitgroup.com