Dear Customer,
The service issue regarding our 3rd party e-mail client has been resolved and the system should be fully operational. All e-mails stuck in queue are now being delivered. Please allow another hour or so for all e-mails to be delivered.
We apologize for the inconvenience this have caused you.
Best regards,
Team BookVisit
Dear Customer,
Unfortunately we are still experiencing issues with our 3rd party e-mail provider. We have found an alternative way to deliver any new e-mails created which means new e-mails are delivered.
However there is still a queue of e-mails that has not yet been delivered. The queue is moving slowly but we are working on a fix to increase the speed of delivery.
Again, we apologise for the inconvenience this causes you.
Best regards,
Team BookVisit
Dear Customer,
Our 3rd party e-mail partner is still investigating the issue causing slow delivery of e-mails. Team BookVisit deeply apologize for the inconvenience this may cause you.
Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.
Best regards,
Team BookVisit
Dear Customer,
BookVisits 3rd party mail client is right now experiencing issues. This means longer delivery times for all e-mails sent from BookVisit. Confirmation e-mails, gift vouchers and reports are affected.
Please note that this is a delay in delivery. E-mails are not lost.
Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.
Best regards,
Team BookVisit
Visit Group | Kungsgatan 34-36 | 411 19 Göteborg | Sweden | +46 (0)31 38 06 000
www.visitgroup.com