Citybreak Online

Service issues

Løst

The service issue regarding payment has been resolved and it is possible to use all payment options.

We apologize for the inconvenience this may have caused you.

Best regards,
Visit Group

Opdateret

We have identified a additional issue and are doing everything to get this update up in production as soon as possible. Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Best regards,
Visit Group

Problemer identificeret

The root cause is identified, but we are still doing everything to get this update up in production as soon as possible. Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Best regards,
Visit Group

Undersøgelse

We are experiencing technical difficulties with payment in Citybreak online at the moment. We have found a solution to the problem and are doing everything to get this update up in production as soon as possible.

The problem with payment occurs if the customer has chosen the pre-selected payment method at “customer information and payment”. If they are switching to another payment the booking will go through.

We are working to solve this immediately and apologize for any inconvenience this may cause you. Please look at status.visitgroup.com for updates regarding the issue. You will receive a new e-mail when the issue is resolved.

Best regards,
Visit Group

Visit Group |  Kungsgatan 34-36 |  411 19 Göteborg |  Sweden |  +46 (0)31 38 06 000
www.visitgroup.com